Refund Policy

REFUND POLICY

Motor School will safeguard any monies paid in advance of the learner course by not using funds until the course has commenced.

Motor School is committed to providing training and assessment support once the learner has commenced the course to ensure completion of said course.

Failure to attend the course will automatically negate any refund of monies paid. Attendance whilst intoxicated and recording any alcohol reading when breath tested will also automatically negate any refund of monies paid.

Any participants displaying inappropriate behaviour will be asked to leave and will forfeit any monies paid.

Motor School reserves the right to cancel any course due to adverse weather conditions on the morning of the course. In this event the learner will have the options to enrol on another course, keep the booking in credit to be used at a later date or be refunded any monies paid.

Due to the nature of the training offered by Motor School, cancellations must be received by our Administration Department at least three (3) days prior to commencement of any courses in Brisbane and at least seven (7) days prior to commencement of any courses being conducted outside the Brisbane Area.

Vehicle / mechanical breakdowns:

Motor School is not responsible for participants’ vehicles and will not be liable for any mechanical breakdown incurred by these vehicles.

Participants are responsible for ensuring their vehicles are registered and in a safe roadworthy condition, as well as suitably insured for off-road use.

Responsibilities

CEO

  • implementation of this policy at Motor School.

Management/Compliance

  • Ensure that they and their staff comply with the policy
  • Assist in the dissemination of this policy
  • Ensure this policy is reviewed every three years

Version

Date

Description

Author

Reviewed

Approved

1.0

 

 

 

 

 

2.0

27.03.2017

Content Review

Internal

Unknown

George Foessel

3.0

27.04.2018

Content Review

Internal

G. Bitmead

George Foessel

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